All program questions from homeowners (such as
billing and rebate inquiries) should be directed to 877-524-1339
Franklin Energy and Energize Delaware
posted a recent update to the Participating
Contractor Operations Manual regarding Participating
Contractors and their use of Subcontractors. This
update is the outcome of the recommendations of the
Best Practices Working Group. This will benefit the
programs Participating Contractors by promoting the
use of our talented group of contractors which are
held to the program's higher standards for quality
Any Trade Allies having difficulty
getting PPE, click
this link provided by Delaware’s Small Business
Association for available resources.
The Program has encountered instances
where the Downflow/Upflow or horizontal orientation
of the HVAC equipment installed has affected the AHRI
reported AFUE rating. This may result in two
different AHRI documents for the same equipment
contingent on whether the installation was installed
‘upright’ or ‘on the side’. Consequently, this will
affect what rebates a project may qualify for and it
is important to properly document and report these
instances to prevent customer dissatisfaction.
Please keep this in mind when submitting
the AHRI documents for rebate approval, and make sure
to verify that the specific orientation of the
installation is included on the sheet being reported
to the Program.
for Guest Speakers
Do you like to give presentations?
Would you like the opportunity to share your
knowledge with interested Delawareans? Energize
Delaware is looking for Participating Contractors in
our programs that would be willing to give a 15-20
minute presentation on our weekly Facebook Live
the weekly 30 minute live broadcast, presenters
discuss energy related tips, information and
demonstrations. Topics will vary and are determined
by the expertise of the speaker.