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Your news to stay up to date on important program updates for the DESEU Home Performance with Energy Star Program.


Issue 21 | October 2020

Welcome to Energize Delaware!

Step 2

Energize Delaware’s Home Performance with ENERGY STAR® program takes a whole-house approach to reducing a home’s energy use while improving its comfort, durability and safety. Instead of tackling energy problems individually, such as replacing an old heating and cooling system or fixing leaky ductwork, Home Performance with ENERGY STAR® looks at a home as one system and recommends comprehensive improvements for better results.


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Reminder: All program questions from homeowners (such as billing and rebate inquiries) should be directed to 877-524-1339 or

Subcontractor Update

Franklin Energy and Energize Delaware posted a recent update to the Participating Contractor Operations Manual regarding Participating Contractors and their use of Subcontractors. This update is the outcome of the recommendations of the Best Practices Working Group. This will benefit the programs Participating Contractors by promoting the use of our talented group of contractors which are held to the program's higher standards for quality and service.

>>Read More


PPE Resource

Any Trade Allies having difficulty getting PPE, click this link provided by Delaware’s Small Business Association for available resources.

HVAC Orientation

The Program has encountered instances where the Downflow/Upflow or horizontal orientation of the HVAC equipment installed has affected the AHRI reported AFUE rating. This may result in two different AHRI documents for the same equipment contingent on whether the installation was installed ‘upright’ or ‘on the side’. Consequently, this will affect what rebates a project may qualify for and it is important to properly document and report these instances to prevent customer dissatisfaction.

Please keep this in mind when submitting the AHRI documents for rebate approval, and make sure to verify that the specific orientation of the installation is included on the sheet being reported to the Program.

Looking for Guest Speakers

Do you like to give presentations? Would you like the opportunity to share your knowledge with interested Delawareans? Energize Delaware is looking for Participating Contractors in our programs that would be willing to give a 15-20 minute presentation on our weekly Facebook Live sessions.

During the weekly 30 minute live broadcast, presenters discuss energy related tips, information and demonstrations. Topics will vary and are determined by the expertise of the speaker.

>> Learn More

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Virtual Workshops 

Every Thursday at 2 p.m. 

on Energize Delaware’s Facebook page  

Different topic each week. No registration necessary.


View Past Workshop Recordings:

To submit newsletter topic requests or suggestions, please email


One Stop Shop

Energize Delaware and Franklin Energy would like to recognize two of our more active trade allies; Home Performance Group and Maichle’s Heating & Air. These two contractors have developed a dynamic partnership within our Home Performance with Energy Star Program over the years. The combination of expertise that these two organizations bring to the table allows them to address virtually any of a homeowner’s needs, all within the same work scope. The partnership between these two contractors provides our customers with a one-stop shop for all of their Home Performance needs.  

Recently, they preformed a home audit on a New Castle home, built in 1958, that was excessively leaky and sat on top of a vented crawl space. With little to no insulation throughout the attic and knee wall spaces, the thermal boundary would need to be addressed. The home was running on an old gas-fired boiler, with a low-efficiency gas water heater to boot. Not only were they underperforming, but these heating appliances were also driving up this customer’s gas bill. 

Read more to find out how Home Performance Group and Maichle’s Heating & Air identified the problem areas and completed work that qualified for an Assisted Home Performance rebate of $9,250!

>>Read More

Energize Delaware   500 W. Loockerman Street  Suite 400  Dover, DE   19904   

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