Reminder:
All program questions from homeowners (such as
billing and rebate inquiries) should be directed to 877-524-1339
or DEGeneral@FranklinEnergy.com.
Contractor Updates
and Reminders
All Hands
Meeting
Scheduling in process. Details coming
soon.
Updated
Improvement Package
To our TAs performing energy
assessments in the program, please inform customers
that in order to receive rebates they must work with
a participating contractor that is qualified to
perform work in the program. We have included a new
note that will generate on the Assessment Report
underneath the Prioritized Improvement Package
recommendations which will inform customers of this.
We strongly encourage that you highlight this new
note before sending out the report to eliminate any
confusion.
Phone
Numbers
For
customers who have questions or need to call Energize
Delaware’s Home Performance with ENERGY STAR Program,
we ask that they use our toll-free number,
1-877-524-1339. There they can speak to a live person
who will be able to assist them and provide program
guidance.
New
Health & Safety Features Available **Attention Energy Auditors**
We have recently activated OptiMiser’s
Health & Safety section!
- Mold
issues?
- Unvented
bath fans?
- Water
heater failing spillage?
These
high priority concerns can now be documented on your
HPwES customer reports! These findings and your
recommended fixes will now appear on your assessment
reports within their own distinct Health & Safety
and CAZ Analysis sections. Photo pages have also been
made available for each of these sections. The
Franklin Team will be offering 1-on-1 support to any
TAs needing assistance with these new Health &
Safety features!
>>Click
here for additional Program
Updates
New Online Programs
Virtual Assessment
Energize Delaware has launched new
online energy audit tool designed to help Delawareans
with a quick and easy method to virtually determine
if their home could benefit from energy conservation
measures. Identify simple, low cost solutions to
improve overall energy efficiency and save money!
The 10-15 minute, online survey
provides customized energy saving tips and
information. Visit https://www.energizedelaware.org/residential/free-virtual-assessment/ to learn more.
Online Marketplace
Energize
Delaware has opened a new online marketplace for home
efficiency products, with instant rebates available
on select items at checkout. Available items include
smart thermostats, LED light bulbs and advanced power
strips, with new products added as they become
available.
Visit
https://energizedelawaremarketplace.com/ to shop now.
Logo Use Guidelines
The Energize Delaware logo has
changed. Are you using the new logo?
As
a market-based program, Energize Delaware’s Home
Performance with ENERGY STAR® Program welcomes and
encourages Participating Contractors to promote
awareness and interest of the Program and its offerings.
To support this awareness and interest through
contractors, the Delaware Sustainable Energy Utility
will make the Program name and logo available to a
Participating Contractor after signing this Logo Use
Guidelines Agreement Form. To ensure proper use of
the Delaware Sustainable Energy Utility Energize
Delaware Program name and/or Program logo, any use of
the Program logo or name must be carried out in
accordance with the requirements and guidelines
specified in the Agreement form. Email the signed and
completed form to DEGeneral@FranklinEnergy.com and the logo will be emailed to you
for use. The Agreement form can be found in the
Contractor Resources online at Microsoft
Word - Logo_Guidelines_PDF_v01_082918.docx
(hubspot.net).
Home Energy
Efficiency Loan Program
The Energize Delaware program would
like to remind Trade Allies of the Home
Energy-Efficiency Loan Program, this resource is
available to qualifying Delaware homeowners looking
to finance energy-saving home improvements.
Low Interest Loans (up to $30,000, at
5.99% APR for terms of up to 10 years for energy
saving improvements) are an available resource that
can be offered to clients: please download the Home
Energy Efficiency Loan Program Brochure and provide to potential clients. It is highly recommended that for Energize
Delaware projects where participants applying for
rebates to have upgrades installed and are seeking
financing options, be presented with the loan options
available through Energize Delaware in prioritization
over other external loan options.
Further, there is an incentive opportunity for
contractors that recommend loans to customers that
complete the loan process. Currently that incentive
is $200.00.
>>
More Information
