Reminder:
All program questions from homeowners (such as
billing and rebate inquiries) should be directed to 877-524-1339
or DEGeneral@FranklinEnergy.com.
COVID-19
Alert
At Energize Delaware, safety is our
top priority. As part of our commitment to safety,
we’re closely monitoring developments related to the
coronavirus (COVID-19) pandemic and taking
appropriate precautions to protect the health and
safety of our customers, contractors and employees.
We encourage all customers and contractors to take
the coronavirus seriously and to practice social
distancing and personal hygiene standards.
The majority of Energize Delaware programs are still
under operation and have moved all work and meetings
to a virtual platform. The Home Performance with
ENERGY STAR® is still under operation. Any updates or
changes to the program will be sent via email to all
participating contractors. Best Practices Working
Group (BPWG) Nominations are currently on hold. We
apologize for any inconvenience and thank you for
your patience during this challenging time.
For more information about the effects
of COVID-19 on the industry and available resources,
visit the Building Performance Association and the
U.S. Chamber of Commerce. As more people are being
advised to self-isolate you may be spending more time
at home. Learn energy conservation tips and find
resources to lower your energy costs at this link: www.energizedelaware.org/hec2/energy-resources/
Updated Incentive
Energize Delaware would like to inform
our Participating Contractors that we have
added an incentive for 85% Oil-fired furnaces. This
measure has been added to Navigator for oil furnace
systems with operating efficiencies of 85+ AFUE. This
rebate is set at $500.00 for HPwES and $850.00 for AHPwES.
Customers will be eligible for this 85+ AFUE
oil-fired furnace incentive when natural gas is not
an available option. Please be sure to provide the
program with documentation confirming that customer
does not have access to Natural Gas fuel.
Desk Audit
Requirements
As part of the COVID-19 response, we
are temporarily suspending all field inspections and
trainings. In order to maintain review, approval and
payment of incentives, we are seeking the cooperation
of all participating contractors in this new process.
For assessments, Franklin will require representative
pictures of the DIM installations. and pictures of
work performed along with the normal assessment
paperwork. For projects, Franklin will require
pictures of the installed measures (pre/post)
including nameplate data, model number, locations and
examples of the work product, as well as the normal
data requirements. For test-out, pictures of
the health and safety data and representative
pictures as described above. Franklin Energy
Services (FES) Energy Advisors (EA’s) will perform
detailed inspection of a project’s reported work
through contractor provided documents, pictures and
correspondence with the participating
homeowner. Should the need arise, Franklin EA’s
will initiate contact by phone or email with TA’s
regarding QC inspections or request additional
supporting documentation. Energize Delaware is
committed to our Trade Ally network and Home
Performance customers and is doing everything
possible to keep the program open and functioning
through this difficult time. Thank you for your
cooperation.
Small Business
Administration Notice
The U.S. Small Business Administration
is offering designated states and territories
low-interest federal disaster loans for working
capital to small businesses suffering substantial
economic injury as a result of the Coronavirus
(COVID-19). Upon a request received from a state’s or
territory’s Governor, SBA will issue under its own
authority, as provided by the Coronavirus
Preparedness and Response Supplemental Appropriations
Act that was recently signed by the President, an
Economic Injury Disaster Loan declaration.
Any such Economic Injury Disaster Loan
assistance declaration issued by the SBA makes loans
available statewide to small businesses and private,
non-profit organizations to help alleviate economic
injury caused by the Coronavirus (COVID-19). This
will apply to current and future disaster assistance
declarations related to Coronavirus. For more info
visit https://www.sba.gov/coronavirus
For questions, please contact the SBA
disaster assistance customer service center at
1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov. See more info or to apply visit https://www.sba.gov/disaster-assistance/coronavirus-covid-19.
