Subject:                                                   FW: Preview - Energize Partnership - April 2020



Your news to stay up to date on important program updates for the DESEU Home Performance with Energy Star Program.


Issue 18 | April 2020

Welcome to Energize Delaware!

Step 2

Energize Delaware’s Home Performance with ENERGY STAR® program takes a whole-house approach to reducing a home’s energy use while improving its comfort, durability and safety. Instead of tackling energy problems individually, such as replacing an old heating and cooling system or fixing leaky ductwork, Home Performance with ENERGY STAR® looks at a home as one system and recommends comprehensive improvements for better results.


iStock-636067314_TA Newsletter_MG_Resized

Reminder: All program questions from homeowners (such as billing and rebate inquiries) should be directed to 877-524-1339 or

COVID-19 Alert 

At Energize Delaware, safety is our top priority. As part of our commitment to safety, we’re closely monitoring developments related to the coronavirus (COVID-19) pandemic and taking appropriate precautions to protect the health and safety of our customers, contractors and employees. We encourage all customers and contractors to take the coronavirus seriously and to practice social distancing and personal hygiene standards.
The majority of Energize Delaware programs are still under operation and have moved all work and meetings to a virtual platform. The Home Performance with ENERGY STAR® is still under operation. Any updates or changes to the program will be sent via email to all participating contractors. Best Practices Working Group (BPWG) Nominations are currently on hold. We apologize for any inconvenience and thank you for your patience during this challenging time.

For more information about the effects of COVID-19 on the industry and available resources, visit the Building Performance Association and the U.S. Chamber of Commerce. As more people are being advised to self-isolate you may be spending more time at home. Learn energy conservation tips and find resources to lower your energy costs at this link: 


Updated Incentive

Energize Delaware would like to inform our  Participating Contractors that we have added an incentive for 85% Oil-fired furnaces. This measure has been added to Navigator for oil furnace systems with operating efficiencies of 85+ AFUE. This rebate is set at $500.00 for HPwES and $850.00 for AHPwES. Customers will be eligible for this 85+ AFUE oil-fired furnace incentive when natural gas is not an available option. Please be sure to provide the program with documentation confirming that customer does not have access to Natural Gas fuel.


Desk Audit Requirements

As part of the COVID-19 response, we are temporarily suspending all field inspections and trainings. In order to maintain review, approval and payment of incentives, we are seeking the cooperation of all participating contractors in this new process. For assessments, Franklin will require representative pictures of the DIM installations. and pictures of work performed along with the normal assessment paperwork. For projects, Franklin will require pictures of the installed measures (pre/post) including nameplate data, model number, locations and examples of the work product, as well as the normal data requirements.  For test-out, pictures of the health and safety data and representative pictures as described above.  Franklin Energy Services (FES) Energy Advisors (EA’s) will perform detailed inspection of a project’s reported work through contractor provided documents, pictures and correspondence with the participating homeowner.  Should the need arise, Franklin EA’s will initiate contact by phone or email with TA’s regarding QC inspections or request additional supporting documentation.  Energize Delaware is committed to our Trade Ally network and Home Performance customers and is doing everything possible to keep the program open and functioning through this difficult time. Thank you for your cooperation.


Small Business Administration Notice

The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Upon a request received from a state’s or territory’s Governor, SBA will issue under its own authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act that was recently signed by the President, an Economic Injury Disaster Loan declaration.

Any such Economic Injury Disaster Loan assistance declaration issued by the SBA makes loans available statewide to small businesses and private, non-profit organizations to help alleviate economic injury caused by the Coronavirus (COVID-19). This will apply to current and future disaster assistance declarations related to Coronavirus. For more info visit

For questions, please contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail See more info or to apply visit

Save the Date.png

iStock-186856544_March TA Newsletter_Resized.jpg



DSHA Annual Homebuyer’s Fair

June 13, 2020 from 8:30am-3:00pm

Del One Building at Delaware Tech Terry Campus Dover, DE

Stop by and visit Energize Delaware’s table









To submit newsletter topic requests or suggestions, please email



Safety First in Challenging Times

By Krist Matthew, Energy Advisor

Considering recent events, the Energize Delaware program would like to stress the importance of safety/precaution for those trade allies and contractors that are operating in the current environment. As we try to maintain some sort of business operations, some things to consider are as follows:

  • Pre-screen clients via a phone call for COVID-19 symptoms. Some questions to ask are, if they have:
    • A cough and Fever of 100 degrees or higher
    • Traveled to any of the highly infected areas or have been exposed to contact from anyone that had a positive test result for COVID-19
    • Difficulty of breathing or flu-like symptoms
  • Wearing correct Personal Protective Equipment and practicing proper hand sanitizing/washing techniques.
    • Properly fitted respirator mask(N95)
    • Gloves (nitrile gloves)
    • Goggles
    • Practice proper handwashing
  • Wash hands often with soap & water for at least 20 seconds. Setting up portable handwashing stations in vehicles should be considered.
  • Clean and disinfect all surfaces/equipment in personal vehicles

In these trying times, as we attempt to maintain our way of life, we must make sure to practice safety precautions while maintaining customer service. As always, Energize Delaware program staff are available to support our trade allies and contractors. Please feel free to reach out for any assistance at 877-524-1339.

Energize Delaware   500 W. Loockerman Street  Suite 400  Dover, DE   19904   

You received this email because you are subscribed to Energize Our Partnership Newsletter from Energize Delaware.

Update your
email preferences to choose the types of emails you receive.

Unsubscribe from all future emails