Frequently Asked Questions
The Sustainable Energy Utility (SEU) Oversight Board recently approved a host of new ways to help Delawareans reduce their energy bills and create a shift in the state’s housing, construction and energy markets that leads to more new jobs and cleaner air and water. Energize Delaware's Efficiency Plus Homes programs respond to Delaware’s unique energy efficiency opportunities identified through comprehensive market research.
- General Information
- Energize Delaware's Efficiency Plus Homes
General Information
When will the new programs launch?
Energize Delaware's new Efficiency Plus programs received planning approval from the SEU Oversight Board at its May 2010 meeting. We expect the launch of the first programs in June, including the Green for Green program. The Heating and Cooling Rebate Program launched on July 7. Others are being finalized and we expect them to launch in the coming weeks.
For example, the SEU is working now with retailers through the Home Lighting Program to provide Delawareans with coupons or in-store discounts for the purchase of CFL bulbs, which use far less energy and last longer than regular incandescent bulbs. This program launched in July.
The Efficiency Plus Homes program component which will provide support for home energy audits and efficiency upgrades will be launched in advance of the proposed similar federal HOME STAR program that is currently working its way through Congress. The state will use American Recovery and Reinvestment Act (ARRA) funding available now to get the program up and running. When federal HOME STAR funds become available, Delaware’s program will already be at work serving the state’s homeowners. Like the successful appliance rebate program, Delaware could be the first state in the nation to launch the program.
For the energy efficiency Low-Income Multi-family Housing Program, the Delaware State Housing Authority (DSHA) is completing their evaluations of applications for tax credits with notifications going out to developers in June.
How much will the rebates be for each of these programs?
There are different kinds of incentives and rebates available. For example, the design for the Home Lighting Program will provide instant coupons or in-store discounts for compact fluorescent bulbs through participating retailers throughout Delaware. The Green for Green energy-efficient home-buying program will include incentives that range from $3,000 - $6,000. The Heating and Cooling Program will offer rebates to homeowners of up to $550. Our Efficiency Plus Business program will provide incentives and loans to the commercial and non-profit sectors – including businesses, non-profits, schools, hospitals, universities and governments – ranging from equipment incentives to loans of $10,000 - $250,000 that can be repaid in up to 10 years.
Are the rebates/incentives retroactive or can I be "grandfathered in"? Should I wait to do upgrades until the programs are in place and I can get my rebate?
These rebates and incentives will be available when the programs launch and will not be retroactive. If possible, it may be worth holding off on projects that qualify to be eligible for the rebates or incentives.
The announcement of these program mentions “market research” as part of the planning. What does this market research involve?
The SEU is committed to developing the kinds of programs and incentives that can effectively engage residents and businesses in fostering a sustainable energy future for our state. The SEU commissioned research about energy use and the state’s home and commercial building stock to help identify the best opportunities for Delawareans to save money and energy.
For homes, market research shows:
- Delaware uses more energy per capita than our neighbors, and we pay more for it.
- There are 321,000 homes in Delaware. Fifty-five percent are more than 30 years old. Simply sealing and insulating these homes could save up to 30 percent or about $700 on heating and cooling bills.
- More than 80 percent of home energy consumption is from appliances, space heating and cooling, lighting and generating hot water.
- Two-thirds of homeowners identified a need to make one or more energy efficiency improvements, but only 42 percent plan to take action.
- Homeowners cite money as the number one barrier to cutting energy waste to reduce utility bills.
- There are 13.4 million residential light sockets in Delaware, with 85 percent estimated to hold inefficient incandescent bulbs.
For the commercial sector, market research shows:
- 20,000 commercial establishments statewide occupy more than 15,000 buildings.
- 240 million square feet of commercial building space.
- Commercial buildings consume between 24 and 29 trillion BTUs of energy annually
- Electricity consumption for lighting in Delaware’s commercial office buildings is nearly double the amount of energy use for any other type of commercial space (retail, food service, houses of worship, hospitals, etc.).
- Lighting consumes more energy per square foot in health care facilities than in any other type of commercial space, enough to light 248,000 homes for a year (65 percent of Delaware’s residences).
- Money is cited by businesses as the number one barrier to taking action to reduce energy consumption.
Do you know how long the programs will last? Is there an expiration date?
The programs’ duration will be determined by available funds and participation levels.
Why is the SEU/Energize Delaware managing these programs and not my utility company?
The SEU is uniquely positioned to leverage federal, state and local sources of revenue, as well as program resources, for greater impact and benefit to Delawareans. Two of the most important features of the SEU are that it is "fuel neutral" and it can implement programs on a statewide basis.
- Fuel neutrality is important because utilities can only address efficiency measures for the commodity they sell or distribute. Also, utilities do not deliver fuel oil or propane, which are very important fuels in Delaware. This limits the customers' options, and it is likely that cost-effective opportunities would be left on the table.
- Statewide implementation is important because it reduces confusion among customers and contractors. In a very large part of the state, customers have more than one utility provider, and they may also have a separate distributor providing oil or propane. So, the SEU can offer a comprehensive approach to efficiency and to avoid gaps or overlaps in program coverage.
How can I learn more about energy-efficiency and renewable energy and simple steps to take to cut energy waste and save money?
The Energize Delaware website is full of money-saving tips for all seasons. Check it out! If you need more information, give us a call at 877-624-4448, or submit your questions to the “Ask the Energy Expert”. Don't forget to sign up for e-mail alerts to receive the latest program launch information.
Efficiency Plus Homes
Heating and Cooling Rebate Program
The Efficiency Plus Homes Program encourages Delaware homeowners to take on bigger energy efficiency and renewable energy projects that cut energy costs. The program will be launched in two stages:
- Heating and Cooling Rebate Program: Homeowners work with approved contractors to assess a home’s heating and cooling system. Rebates are available on energy efficient heating and cooling equipment installed by participating contractors.
- Home Performance with ENERGY STAR®: Based on a more comprehensive home energy audit, homeowners can take a “whole house” approach and be eligible for financing and rebates up to $3,050 to take on bigger projects, including seal-up work and renewable energy sources like solar and geothermal. This second phase of this program is based on the current EPA Home Performance with ENERGY STAR program and uses a computer-modeled analysis of savings.
Who is eligible to participate in this program?
This offer is valid for homeowner-occupied residential homes in Delaware. Your home must be a separately metered, single-family unit (detached or attached). This offer is not valid for new construction homes, commercial properties or multi-family residential units.
I’ve already gotten estimates for new equipment for my home, but just heard about this new program. How do I apply for a rebate?
The Heating and Cooling Rebate Program started on July 7, 2010 for equipment installed on or after that date. Rebates will not be retroactive on equipment installed prior to July 7, 2010. We encourage you to sign up for e-mail alerts to get updates about these programs and other activities. Note: Equipment must be installed by a participating HVAC program contractor who has been approved for the program prior to the installation of equipment.
Can I use any contractor I want to?
The Efficiency Plus Homes Program requires a licensed heating and cooling contractor to register as a participating contractor before they can participate in this rebate program. You will not be eligible for a rebate if your contractor is not pre-approved. If your contractor is not a participating contractor, enrollment information can be found on this website. Remember, it makes sense to get several bids for comparison before selecting a contractor. Click here for a list of hvac contractors currently registered with the program.
Do I have to purchase certain brands or models of equipment?
No. There are many manufacturers who provide combinations of equipment that meet the energy efficiency requirements of the program. Your contractor can advise you on equipment selections, and must verify that the system installed meets the required efficiency levels to qualify for the rebate.
How do I get an application form to fill out?
There is no application for the homeowner to fill out. Your contractor will submit the required paperwork on your behalf within thirty days of the installation.
How long will it take to get my rebate check?
Once we receive the complete rebate application from your contractor, it will take approximately six to eight weeks to process your rebate check.
Do I receive the rebate or does the rebate go to my contractor?
The rebate check will be sent to the homeowner.
Will someone come out to inspect the new equipment?
The program reserves the right to conduct random on-site visits to verify that the equipment has been installed as stated in the rebate application.
What if I have other questions?
An Efficiency Plus Homes Program representative will be happy to help you. Call us at 877-624-4448, select option 2.
How much money can I really save by upgrading my heating and cooling systems?
Heating and cooling your home uses more energy and drains more energy dollars than any other system in your home. Typically, 43 percent of your utility bill goes for heating and cooling. Your contractor should be able to give you energy fact sheets for different types, models, and designs to help you compare energy usage. For furnaces, look for high Annual Fuel Utilization Efficiency (AFUE) ratings. Efficiency of air conditioning equipment is indicated by the Seasonal Energy Efficiency Ratio (SEER). The higher the ratio, the more efficient the system. To be eligible for an Efficiency Plus Homes rebate, make sure your system is not only ENERGY STAR rated, but also meets or exceeds the required efficiency level for the program.
How do I make sure my heating and cooling system is being installed correctly?
- Proper Sizing of Equipment
- Sealing Ducts
- Proper Refrigerant Charge (Central Air Conditioners and Heat Pumps Only)
- Optimizing Air Flow
What else can I do to cut my home’s energy waste to save money on utility bills?
Efficient Home Lighting Discounts
As of July 1, 2010, Energize Delaware now offers discounts on ENERGY STAR compact fluorescent light bulbs (CFLs) at participating retailers.
Which stores will be providing the discounts on CFL bulbs?
Energize Delaware's Efficient Lighting Program provides special pricing and discounts on qualified ENERGY STAR CFL light bulbs. They are currently available at BJ's, Costco, Family Dollar, Home Depot and Sam's Clubs throughout Delaware. Additional retailers will be signing up for the program, so check back often for a listing of participating stores near you.
Why do some retailers offer special pricing and others coupons?
Why is there a quantity limit on how many bulbs customers can buy?
Do I have to be a Delaware resident to take advantage of the reduced prices?
Can I use the coupon at a store with special pricing?
Why is the special pricing only available in some stores?
Every retailer that sells lighting is eligible to participate. The ones currently enrolled in our program have agreed to all of the terms and conditions necessary to be an active partner.
Why aren't discounts on LED lights available?
When federal ENERGY STAR standards are issued for LED fixtures, the SEU will consider including LEDs in the program.
How do I figure out what type of CFL bulb I should buy?
There is a CFL for nearly every application. The type of bulb you purchase will depend on its brightness, color and where the bulb will be used. Lighting preferences are subjective so consumers should consider the look and feel they are trying to create when considering which CFL to purchase. Your sales associate should be able to assist you in choosing the correct bulb for your application, and www.energystar.gov offers a "Choose-a-Light" tool to help consumers select the right bulb for their specific needs.
I heard that CFLs don’t have the same color as regular light bulbs and take a long time to warm up. Is this true?
CFLs are now available in several color tones and give off the same light as a standard bulb. By choosing an ENERGY STAR qualified CFL, you are assured that it will turn on in less than a second, and reach at least 80 percent of full light output within 3 minutes. Additionally, many lighting manufacturers offer “instant on” CFLs. Some spiral and mini-spiral models incorporate “instant-on” technology in their products and display this feature prominently on the product packaging. Some covered or reflector CFLs actually do take longer to warm-up, but the tradeoff is that they last longer than regular CFLs.
Don’t CFLs contain mercury?
CFLs contain a very small amount of mercury sealed within the glass tubing – an average of 4 milligrams. By comparison, older thermometers contain about 500 milligrams of mercury – an amount equal to the mercury in 125 CFLs. Mercury is an essential part of CFLs; it allows the bulb to be an efficient light source. No mercury is released when the bulbs are intact (not broken) or in use.
What do I do if a CFL breaks?
Because CFLs contain mercury, the EPA recommends following their clean-up and disposal guidelines available at www.energystar.gov.
Are there local places where I can recycle my CFLs?
Green for Green for New Construction Homebuyers
The state Department of Natural Resources and Environmental Control (DNREC) and the Home Builders Association of Delaware are working together to launch a program that will be implemented through the SEU to provide direct incentives to homebuyers who purchase energy-efficient homes built to high standards certified by a trusted third party like the National Association of Home Builders’ Green Building Standard or Leadership in Energy & Environmental Design (LEED) standards. Incentives that range from $3,000 – $6,000 will be available to consumers who want to cut energy bills, but are constrained by the daunting costs of buying a new home.
The program is anticipated to leverage nearly $20 million in private construction and generate 15-40 percent energy savings on new homes. The “Green for Green” rebate will be offered to homebuyers working with Delaware builders who have registered and qualify for the program. A new website, www.degreen4green.com has been created that includes additional program details for homebuyers and builders.
What do I need to do to qualify for the rebate?
To qualify for a rebate, a home must be certified by third-party inspection to meet the Silver Level or higher standards of the National Association of Home Builders (NAHB) National Green Building Standard (NGBS) or LEED-H (Leadership in Energy & Environmental Design for Homes), and follow the guidelines of the Delaware Green for Green Program.
You will need to consult with your builder to determine which green features should be added to your new home in order to meet the minimum criteria. If the buyer and builder agree, the builder can complete the application on the buyer’s behalf and secure verification that the project qualifies.
The Department of Natural Resources and Environmental Control (DNREC) will then approve the project and pre-approve the homebuyer for the rebate and ensure proof of funds to complete the project. Construction can then begin and federal stimulus dollars will be reserved for 180 days. Energize Delaware will be notified about 30 days in advance of closing to prepare the rebate check and a final inspection of the home is conducted to confirm that it meets the program’s criteria. Funds are issued in the form of a check payable to the home purchaser at closing for NAHB certified homes. LEED for Homes funds will be paid within 30 days of receipt of the LEED-H certification, which typically occurs after occupancy.
If you are planning on purchasing a green home, the resources at these NAHB and USGBC websites may be helpful.
How long is this rebate program going to last?
Funded by the American Recovery and Reinvestment Act through the U.S. Department of Energy at a level of $300,000, the rebates distributed by the SEU’s Energize Delaware will fund energy upgrades for approximately 80 homes throughout the state. The program’s duration will be determined by available funds and the level of participation.
Who determines whether the new home meets the certification requirements?
The standard requires that a qualified, independent third party inspect the project and verify that all green design or construction practices that the builder claims toward a green certification are actually incorporated into the project.
How much of a rebate can I get?
Three levels of rebates are being offered: $3,000 for a NGBS Silver-certified home; $5,000 for NGBS Gold-certified home; and $6,000 for NGBS Emerald-certified home. LEED certified homes of Silver or greater qualify for a $5,000 rebate.
Building to LEED-H or to the NGBS Silver or Gold standard will produce significant energy savings for homeowners. According to the NAHB Research Center, based on an average monthly electric bill of $131.23, a Delaware homeowner of a Silver-certified home can expect to conservatively save about $39.37 per month or about 16 percent. A Gold-certified home homeowner can save about $65.62, or about 36 percent on an average monthly electric bill.
Can I use my own builder?
Any builder is eligible for Green certification, as long as they comply with all practices necessary to achieve Silver certification or above in the National Green Building Standard or LEED for Homes program. Note that to qualify, a new home must be located in a county or municipality’s designated growth zone. DNREC will make that determination when a builder registers his or her individual subdivisions with the Green4Green program.
Can I get a rebate on upgrades to my existing home?
This program is only available for new construction homes prior to settlement. Ask your builder about programs for energy retrofits to existing homes.
How long do I need to wait to get the rebate?
Funds are issued in the form of a check payable to the home purchaser at closing for NAHB certified homes. LEED for Homes funds will be paid within 30 days of receipt of the LEED H certification, which typically occurs after occupancy.
Green for Green for Home Builders
How can I participate and get qualified as a Green builder?
Once the program launches, builders will be able to submit their company for approval to be listed in an online directory. When the application has been approved, a participation agreement will indicate your agreement to the program rules. You may submit a grant application on behalf of each individual buyer who you have under contract for a new green home.
How many grant applications can I submit?
A builder may submit a grant application for an unlimited number of pending contracts as long as each contract meets the grant requirements. Grant funding is limited and is available on a first-come, first-serve basis.
What building standards do homes need to comply with to qualify for Green certification?
Grants will be awarded to homebuyers at settlement whose new construction homes meet one of two different certification programs: the National Green Building Standard Program and the LEED for Residential Program.
For additional information about the National Green Building Standard Program, visit nahbgreen.org. For additional information on the LEED for Residential Program, visit usgbc.org.
If I have additional questions about the grant program, who should I contact?
Your questions can be submitted to the Delaware Green Building Council of the Home Builders Association of Delaware at info@hbade.org.
We encourage you to explore the Energize Delaware website for more money-saving tips for all seasons. If you need more information, give us a call at 877-624-4448, or submit your questions by email. Don't forget to sign up for e-mail alerts to receive the latest program launch information.
